Privacy Policy

1. Information We Collect

Information You Provide Directly

• Contact Information: Name, email address, phone number, company name, and job title when you fill out forms, request a demo, or contact us.
• Communication Data: Messages, inquiries, and correspondence you send to us.
• Account Information: If you create an account or access a client portal.

Information Collected Automatically

• Device & Browser Data: IP address, browser type, operating system, device identifiers, and screen resolution.
• Usage Data: Pages visited, time spent on pages, click patterns, referring URLs, and navigation paths.
• Cookies & Similar Technologies: See Section 6 below.

Information from Third Parties

• Analytics Providers: Aggregated usage data from analytics services.
• Business Partners: Information shared by partners in the context of joint service delivery.

2. How We Use Your Information

We use collected information for the following purposes:

• To provide, maintain, and improve our services
• To respond to your inquiries and fulfill your requests
• To schedule and conduct demos and consultations
• To send you relevant communications about our services (with your consent)
• To analyze website usage and improve user experience
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

We do not sell your personal information to third parties.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data based on the following legal grounds:

• Consent: When you have given explicit consent (e.g., subscribing to communications).
• Contractual Necessity: When processing is necessary to fulfill a contract with you.
• Legitimate Interests: When processing serves our legitimate business interests (e.g., improving our services, security).
• Legal Obligation: When we must comply with applicable law.

4. Data Sharing & Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist with website hosting, analytics, email delivery, and CRM services, bound by confidentiality agreements.
• Professional Advisors: Lawyers, accountants, and auditors as needed.
• Legal Requirements: When required by law, court order, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We require all third parties to respect the security of your data and treat it in accordance with applicable law.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

• Contact form submissions: 24 months from last interaction
• Client data: Duration of engagement plus 36 months
• Analytics data: 26 months (anonymized)

6. Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies:

• Essential Cookies: Required for the Site to function properly. Cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with the Site.
• Marketing Cookies: Used to deliver relevant advertisements (only with your consent).

You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.

7. Your Rights

GDPR Rights (EEA/UK Residents)

• Access: Request a copy of your personal data.
• Rectification: Request correction of inaccurate data.
• Erasure: Request deletion of your data ("right to be forgotten").
• Restriction: Request limitation of processing.
• Portability: Receive your data in a portable format.
• Objection: Object to processing based on legitimate interests.
• Withdraw Consent: Withdraw consent at any time.

CCPA Rights (California Residents)

• Right to Know: Request disclosure of personal information collected.
• Right to Delete: Request deletion of personal information.
• Right to Opt-Out: Opt out of the sale of personal information (we do not sell data).
• Non-Discrimination: We will not discriminate against you for exercising your rights.

To exercise any of these rights, contact us at Info@unifiedhive.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption in transit (TLS/SSL) and at rest
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your data.

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the data promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights: